Privacy Policy – Enymall

At Enymall, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

• Full Name
• Phone Number
• Email Address
• Shipping Address
• Order Details

We may also request additional information when needed for order processing, delivery, returns, or customer support.

Products & Third-Party Brands

Enymall offers a variety of products, including branded items and locally sourced products. We operate as a reseller and marketplace store.

We do not manufacture all products listed on our website. Some items are sourced from third-party brands or local suppliers.

All product names, trademarks, and brands belong to their respective owners. We respect all brand ownership rights.

Enymall provides products based on availability from our local and offline business operations.

Responsibility Disclaimer

While we aim to provide accurate product descriptions and quality assurance, final product quality, packaging, and manufacturing responsibility lies with the original brand or supplier.

Enymall is responsible for order processing, customer service, and delivery support.

How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders
• To provide customer support
• To manage returns and refunds
• To communicate order updates
• To improve our services

Marketing & Promotions

By placing an order or using our services, you agree that Enymall may use your contact information (such as phone number) to:

• Inform you about new products
• Share promotional offers and discounts
• Send updates about upcoming deals

You may contact us anytime to opt out of promotional messages.

Payment Information

We offer the following payment methods:

• Cash on Delivery (COD)
• Bank Transfer (manual verification required via payment screenshot submission)

We do not store sensitive banking or card details on our system.

Shipping Information

Orders are delivered through PostEx courier service or other trusted delivery partners.

Your contact and address details are shared only for the purpose of successful order delivery.

Data Protection

We take reasonable measures to protect your personal data. However, no online system is completely secure, and we cannot guarantee absolute security.

Order Processing & Verification

To process your order, we may verify your provided details. In some cases, additional information may be required for delivery, returns, or customer support.

Use of Information

Enymall may use collected data to:

• Improve product selection
• Enhance customer experience
• Analyze order trends
• Provide better offers and services

Data Sharing

We do not sell your personal information.

Your data is only shared with:

• Delivery companies (for shipping purposes)
• Payment verification (for bank transfers)

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• 📧 Email: support@enymall.com
• 📱 WhatsApp: +92 332 0761301

Policy Updates

Enymall may update this Privacy Policy from time to time. Any changes will be posted on this page.